Celebrating 29 Years of Lighting Excellence!

Freight / Warranty

Freight Guideline

 

Domestic Shipments from Vancouver Warehouse

Minimum Order: $50.00

Location Prepaid Freight* Delivery Time
In Great Vancouver $200 and Over 1-2 days
In British Columbia $300 and Over 1-2 days
In Alberta $500 and Over 1-2 days
In Saskatchewan $500 and Over 2-3 days
In Manitoba $500 and Over 4-5 working days
In Ontario $500 and Over 5 working days
In Quebec $500 and Over 5 working days

*Prepaid Freight subject to stock availability.

 

Domestic Shipments from Toronto Warehouse

Minimum Order: $100.00

Your Location Prepaid Freight* Delivery Time
In Greater Toronto $200 and Over 1-2 days
In Ontario $300 and Over 1-2 days
In Quebec $500 and Over 2 days
In Atlantic Provinces $500 and Over 3 days

*Prepaid Freight subject to stock availability.

 

International Shipments to Contiguous United States

Minimum Order: $50.00

Your Location Prepaid Freight* Delivery Time
USA (Lower 48 States) $1500 and Over Varies

*Prepaid Freight subject to stock availability.

 

 

SEND ORDERS TO:

Tel. 604.438.2862 (Toll Free: 877.772.2862)

Fax. 604.438.2972 (Toll Free: 877.772.2972)

Email.  Please Contact Us For Email

 


Warranty

CNA International Enterprises Inc. (“CNA”) warrants that its products against failure due to defect in material or workmanship as per the following product categories:

LED Products: 3 year warranty starting from the date of sale to the end customer unless otherwise specified in product specification sheets. 10 year warranty on our LED Exit Sign products.

CFL Products: 1 year warranty starting from the date of sale to the end customer.

Should a failure occur during the warranty period, it is at the sole discretion of CNA to either replace the product or credit the customer’s account. Credit will be based on current distributor price list or invoice dollars, whichever is lesser. All warranty claims must be accompanied with a copy of the end customer’s sales receipt.

For product replacement, this does not include any freight, removal, re-installation, labour or equipment costs. Warranty will only cover products that have not been subject to accident, neglect, abuse, misuse or acts of God.